Return And Exchange

Return & Exchange Policy

- Exchanges are allowed only if you receive the wrong product (different from what you ordered).
- Returns are accepted only if the product is damaged at the time of delivery.
- No returns or exchanges will be accepted for size issues, color preference, or change of mind.
- Unboxing Video Requirement
  - An unboxing video is mandatory to request any return or exchange.
  - The video must:
    - Clearly show the sealed package being opened.
    - Show the damaged or incorrect product.
  - Requests without a proper unboxing video will not be accepted.
  Time Frame
  - You must report the issue within 24–48 hours of delivery.
  - Requests made after this period will not be considered.
  - Product Condition
    - The product must be:
      - Unused and unwashed
      - In original packaging
      - With all tags and labels intact
      - Non-Returnable Cases
        Products without an unboxing video
        Minor color variations due to screen differences
        Incorrect size ordered by customer
        Requests made after the allowed time period

Please fill out the form below to request a return or exchange. Our team will review your request and get back to you within 24–48 hours.